Frequently Asked Questions
Everything you need to know about The Skincare Makeup.
Are Jane Iredale products non-comedogenic?
Yes. All of our mineral foundations are tested for comedogenicity and are formulated to allow the skin to breathe and function normally, making them ideal for acne-prone skin.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the item for a full refund or exchange within 30 days of the purchase date.
Are your products cruelty-free and vegan?
Jane Iredale is a certified cruelty-free brand by Leaping Bunny. While the vast majority of our products are vegan, a few contain beeswax or carmine; please check the product descriptions for specific ingredient details.
How can I find my perfect foundation shade?
You can use our online Shade Finder tool or consult with our beauty experts via live chat. We also recommend visiting a local authorized retailer for a professional color match.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your skincare essentials sooner.
Do your foundations provide sun protection?
Many of our mineral foundations, including PurePressed Base and Amazing Base, are formulated with physical SPF to provide broad-spectrum UVA/UVB protection recommended by the Skin Cancer Foundation.